Noticeboard

City Wellbeing Practice is merging with Brayford Square Surgery to provide you with a better and more sustainable service including additional clinical expertise.

CWB and BSS Merger - Patient Engagment Report

For more information please read our patient letter  ** (patient to click here to open letter)

Frequently Asked Questions   **(patient to click here to see FAQs)


City Wellbeing Merger - Patient letter

Frequently Asked Questions City Wellbeing Practice

Please do not contact your GP for a COVID-19 vaccine

The first phase of the NHS Covid-19 vaccination programme has started. When it is the right time you will receive an invitation to come forward. For most people this will be a letter, either from your GP or the national NHS. This letter will include all the information you will need to book appointments, including your NHS number. Please do not contact the NHS to get an appointment until you get this letter. Information on the vaccine is available here: https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/coronavirus-vaccine/

Practice Management

Althea De Freitas

The practice manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The practice manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care.

Administration

Mrs Michelle Swire (f)

Michelle is responsible for non clinical  patient welfare such as insurance forms and medical requests.  She  also deals with any IT problems, premises management and prescription management.

Reception

Sidell Anson (f)
Receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. Receptionists make most of the patient appointments with the GPs and nurses. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, dealing with patient records and carrying out searches and practice audits.
Sherina Ahmed (f)
Mr Mahmud Hasan (m)
Miss Daniella Cuffy-Oliver (f)
 
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